Is Your Business Leveraging Social Listening To Increase And Respond To Customer Reviews?

Giving your business a voice, so your customers know you heard them helps to establish long term social proof.

Reviews are one of the most significant components of social proof in the digital landscape. They allow your business to show its core values and build positive rapport with your customers. Having an automated system to track and alert you to new reviews makes this process easier to manage.

Reputation Management

Are You Optimizing Your Business For Review Automation Gathering?

Building your business social proof takes time, but with the right strategy and tools, it can be accomplished with consistency.

The unique options for reputation management are automation. Your business can send out a response to gather further reviews from completed transactions, emails, and even chatbots. The most significant benefit is the 24/7 monitoring being able to respond proactively to all reviews or comments about your business online in real-time.

Foundations

Once all of your business assets are optimized, then you can start guarding your reputation online and guide your business narrative.

Technical Foundations

To position your business better online, it’s essential to respond to all your online reviews to show understanding and a willingness to resolve any situation.

Buyer’s Journey

When active prospects are searching online, they are more likely to go with a company that has more or better-quality reviews.

Home Field Advantage

Being able to monitor and respond to online reviews positions your business for further growth because it shows a dialog and willingness to communicate.
Reputation Management

Let Us Help You Position Your Business For The Best Results Online!

With the experience and knowledge from the Increased Connections Team, we have you covered 24/7 and can respond appropriately to all your reviews, comments, and direct messages in real-time, freeing up time for you to focus on your business.
  • 85% of consumers trust online reviews as much as personal recommendations. (reputation x 2020)
  • Nearly 3 out of 4 consumers trust a company more if it has positive reviews. (reputation x 2020)
  • 49% of consumers need at least a four-star rating before they choose to use a business. (reputation x 2020)
  • Reviews that only gave 1 or 2 stars failed to convert 86% of prospective customers. (reputation x 2020)